Policies

Return Policy

RTDC has a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, contact us.

Please note that returns will need to be sent to the following address:
140 W. 29th St. #117, Pueblo, CO 81008.

If your return is accepted, you are responsible for return shipping. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United States, shipping your goods may take longer than expected.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Certain types of items cannot be returned, such as perishable goods (food, flowers, or plants), custom products (special orders or personalized items), and personal care goods (beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 3 day cooling off period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us.

Terms and Conditions

These terms and conditions outline the rules and regulations for the use of Route Three Design Company, LLC's Website, located at autumnnielsen.com.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Autumn Riley Nielsen if you do not agree to take all of the terms and conditions stated on this page.

Cookies

The website uses cookies to help personalize your online experience. By accessing Autumn Riley Nielsen, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.

License

Unless otherwise stated, Route Three Design Company, LLC and/or its licensors own the intellectual property rights for all material on Autumn Riley Nielsen. All intellectual property rights are reserved. You may access this from Autumn Riley Nielsen for your own personal use subjected to restrictions set in these terms and conditions.

You must not: (1) copy or republish material from Autumn Riley Nielsen; (2) sell, rent, or sub-license material from Autumn Riley Nielsen; (3) reproduce, duplicate or copy material from Autumn Riley Nielsen; or (4) redistribute content from Autumn Riley Nielsen.

Comments

Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. Route Three Design Company, LLC does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of Route Three Design Company, LLC, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, Route Three Design Company, LLC shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Route Three Design Company, LLC reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.

You warrant and represent that: (1) you are entitled to post the Comments on our website and have all necessary licenses and consents to do so; (2) the Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party; (3) the Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy; and (4) the Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Route Three Design Company, LLC a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval: (1) government agencies; (2) search engines; (3) news organizations; (4) online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and (5) system-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.

We may consider and approve other link requests from the following types of organizations: (1) commonly-known consumer and/or business information sources; (2) dot.com community sites; (3) associations or other groups representing charities; (4) online directory distributors; (5) internet portals; (6) accounting, law, and consulting firms; and (7) educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Route Three Design Company, LLC; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Route Three Design Company, LLC. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

By use of our corporate name; or

By use of the uniform resource locator being linked to; or

Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.

No use of Route Three Design Company, LLC's logo or other artwork will be allowed for linking absent a trademark license agreement.

Content Liability

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will: (1) limit or exclude our or your liability for death or personal injury; (2) limit or exclude our or your liability for fraud or fraudulent misrepresentation; (3) limit any of our or your liabilities in any way that is not permitted under applicable law; or (4) exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we are liable for any loss or damage of any nature.

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to autumnnielsen.com & Route Three Design Company, LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to RTDC include autumnnielsen.com and Route Three Design Company, LLC. The RTDC website is a portfolio and ecommerce site. By using the RTDC website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered, RTDC may collect personally identifiable information, such as your first and last name, mailing address, e-mail address, and phone number.

If you purchase RTDC's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

We do not collect any personal information about you unless you voluntarily provide it to us.However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

RTDC collects and uses your personal information to operate and deliver the services you have requested.

RTDC may also use your personally identifiable information to inform you of other products or services available from RTDC and its affiliates.

Sharing Information with Third Parties

RTDC does not sell, rent or lease its customer lists to third parties.

RTDC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to RTDC, and they are required to maintain the confidentiality of your information.

RTDC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on RTDC or the site; (b) protect and defend the rights or property ofRTDC; and/or (c) act under exigent circumstances to protect the personal safety of users ofRTDC, or the public.

Tracking User Behavior

RTDC may keep track of the websites and pages our users visit within RTDC, in order to determine what RTDC services are the most popular. This data is used to deliver customized content and advertising within RTDC to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected byRTDC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the RTDC website.

Use of Cookies

The RTDC website may use "cookies" to help you personalize your online experience. A cookie isa text file that is placed on your hard disk by a web page server. Cookies cannot be used to runprograms or deliver viruses to your computer. Cookies are uniquely assigned to you, and can onlybe read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize RTDC pages, or register with RTDC site or services, a cookie helpsRTDC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on.When you return to the same RTDC website, the information you previously provided can be retrieved, so you can easily use the RTDC features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of theRTDC services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

RTDC secures your personal information from unauthorized access, use, or disclosure. RTDC uses the following methods for this purpose: SSL Protocol.

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your personal information from our records; and
Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

RTDC does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, RTDC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

Changes to this Statement

RTDC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

RTDC welcomes your questions or comments regarding this Statement of Privacy. If you believe that RTDC has not adhered to this Statement, please contact RTDC at:

Autumn Nielsen at Route Three Design Company, LLC.

Pueblo, Colorado.

[email protected]

All policies effective November 01, 2022